Shipping policy

Shipping Policy

Last Updated: August 8, 2026

At Furims, we are committed to providing a simple and reliable shipping experience for our customers. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Destinations

Furims currently ships products to customers within the United States.

Some products or locations may have shipping restrictions. If an item cannot be shipped to your address, this will be communicated during checkout.

2. Order Processing Time

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or US public holidays.

Please note that processing time is separate from transit/delivery time.

3. Shipping & Delivery Time

After your order has been processed and shipped, the estimated delivery time is approximately 7–12 business days.

Therefore, the total estimated time from placing an order to delivery is approximately:

Processing:1–3business days
Transit: [7–12 business days]
Total estimated delivery: 8–15 business days

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances outside our control.

4. Shipping Cost

Standard Shipping: FREE

Any applicable shipping charges will be clearly displayed during checkout before the customer completes the purchase.

If we offer free shipping promotions, the applicable terms and minimum purchase requirements will be clearly stated on our website.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.

Please allow up to 1–3 days for tracking information to become active after the shipment has been dispatched.

6. Shipping Delays

Although we work to deliver orders within the estimated timeframe, delays can occasionally occur due to:

Severe weather
Carrier delays
Holidays and peak seasons
Incorrect or incomplete delivery addresses
Transportation disruptions
Other circumstances outside our control

If your order is significantly delayed, please contact our customer support team at xiclavofficial@gmail.com.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice that your shipping address is incorrect, please contact us as soon as possible at xiclavofficial@gmail.com .

We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

8. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at xiclavofficial@gmail.com with your order number and relevant details.

We will work with you and the shipping carrier to investigate the issue and determine the appropriate resolution according to our Refund & Return Policy.